John finally replied today. Incredibly, his e-mail is exactly the same as the weird one about bar codes he sent on the 14th (see here).
With a tear in my eye, I give him the bad news:
Sorry John, but I have a new friend now.
However, much to my relief, he seems to take it quite well:
Dear Rob,
Thank you for your response.
Sincerely,
John
Rebate Centre Representative
Oddly enough, this response arrived within six minutes.
I am tired of dealing with these people. I submitted a complaint to the Better Business Bureau today.
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